Category Archives: Leading Change

Programme Management

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Project Health Questions

Programme Manager Competencies

Click Here to download Programme Manager Competencies by Sergio Pellegrinelli

Useful links

PMO Planet
Leading Successful PMOs

PMI Knowledge Centre

Project Management

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ChangeManager-competencies

Stakeholders theory

Interactive Project Workout (Robert Buttrick)

Click Here to Download

WordPress Plug-ins for Project Management

Flowboard demo
WP Project Manager

Useful Links

Business Change Programmes

Click Here

One Minute Project Manager

www.oppmi.com
One Page Project Manager Template

Generic Framework

Click here to View Generic Project Framework

Recommended Project Management Articles

  • Need for Negative. Don’t forget to look at the comments also for a more balanced perspective.

    • First 100 days of change

    House of Change

    House of Change

    Communication

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    Variables of Communication by Campbell

  • Frequency – people remember things when they hear them often
  • Primacy – people remember messages they hear first
  • Recency – people remember data they heard most recently so keep them updated
  • Emotion – messages which impact emotions have the greatest impact

    • Communication by Dr Steven Peters

    Best conversations happen when:-

  • The right Person
  • The right Time
  • The right Place
  • The right Way (channel)
  • The right Agenda

    • Assertiveness in speaking to right person; Aim to reach a sensible outcome; Contain emotion, listen to the other person first. Recognise that an opinion is just that an opinion; Speak slowly and calmly; Find common ground; Look to others to understand what is correct / factual / acceptable; Choose words carefully; Understand the other person first. Allow them expression; Use facts not feelings or impressions; Let other get their points across first and don’t react; Choose the right time to talk – i.e. when conversation not rushed and sufficient time is available; Be prepared to change stance and compromise; Focus on the solution not the problem (or how I feel); Keep quiet until things settle can be very helpful; Choose the place to talk; Ensure I answer the questions put before me before moving on – otherwise they won’t!; Ensure Agenda is understood up front; Address what is on mind.

    Useful Links about Communication

    Power of Words by Andrea Gardner

    Click here to watch video

    Amy Cuddy: Your body language shapes who you are

    Click here to watch video

    Wilo’s Law

  • Communication usually fails, except by accident
  • If communication can fail, it will
  • If communication cannot fail, it still usually fails
  • If communication seems to succeed in the way you intend – someone misunderstood
  • If you are content with your message, communication is certainly failing
  • If a message can be interpreted in several ways, it will be interpreted in a way that maximises damage
  • The more we communicate, the more communication fails

    • Problem Solving

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    Problem Solving and Selling Ideas with Pictures – Dan Roam

    Visual Toolkit
    6 by 6 Rule
    CODEX
    SQVID

    Plan Do Check Act PDCA

    Click Here to Download Guide to PDCA

    Eight Steps to Problem Solving (based on Toyota Business Process)

    The_Eight_Steps_for_Successful_Problem_Solving

    Simplex Problem Solving

    simplexprocess
    Click Here to Download Guide OR Click Here

    Root Cause Analysis

    Click Here to View Slides on Root Cause Analysis

    Soft Systems Methodology (including CATWOE)

    Click Here to Download Article

    Business Process Improvement

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    Affinity Diagrams
    Click Here to download a guide to Affinity Diagrmas

    Cause and Effect Diagrams

    5S 5s_circle 5S_image

    80/20 Rule
    Click Here to Download 80/20 Rule Guide

    Box Plot
    Click here to Dowload a Guide to Box Plots

    COPIS / SIPOC
    Click Here to Dowload Guide to SIPOC

    Cause and Effect Diagram (Ishikawa)

    Control Charts
    Click here to dowload a guide to Control Charts

    Critical to Quality Trees
    Click here to view link

    Critical to Quality (CTQ)

    Types of Data
    Test Your Knowledge on Types of Data

    Click Here to Download a Guide To Types of Data

    Data Collection Plan
    Data Collection Plan 2
    Click Here to Download Guide to Data Collection Plan

    TIMWOOD
    TIMWOOD TIMWOOD3

    TIMWOOD2

    Mood’s Median Test / Alternative Hypothesis (Ha)

    Six Sigma Capability

    Histogram

    Variance

    Individual and Moving Range Charts

    Kaizen

    Normal Data

    Null Hypothesis

    Project Charter

    Quality Function Deployment (QFD)

    Regression Analysis

    Taguchi Loss Function

    Stakeholder Analysis

    Standard Deviation

    Statistical Process Control (SPC)

    TAKT Time

    Voice of the Customer (VOC)

    X-Bar / R Chart / S Chart

    P Chart, P Value

    U Chart

    NP Chart